Our association with our customers is a bond that has been created over the years with the trust that our products will enhance the feel and vibe of a cerebration that stays so close to the hearts. Many years ago, the flavours that were created at Chitale as a humble family run initiative, were a genuine efforts to provide the best quality and taste to Punekars. With years, we have stayed true to that small start of ours and strived hard to keep the products as genuine as the intentions of the founders.
The dairy products that find their way into the holi offerings and prasads are produced and packed with utmost care. Our cows and buffalos are monitored and fed only the best to keep them happy and healthy. Passionate care taking with industrious standards of production strike a balance when it comes to the product quality. A keen understanding of what the consumers love is important for us to serve better.
Recently we had an opportunity to talk to a few customers and know their side of the story. We had some heart melting moments when we realised that over the years, we had become a part of the lives and experiences of people and they related us with the love they felt for their family. Our sweets found their way into homes that emitted happy vibes. Times spent with loved ones had us by their side and every good news saw us spreading the sweetness. It is overwhelming and yet humbling to be welcomed into your homes with great pride.
One such story involves that of a recently shifted student from the city. Having to stay alone in a new country as a student at a young age made him feel lonely and disheartened. Whenever his family would ask him what he would want from back home, he just had one thing to say- Chitale bakarwadi and chakli. He told us that even though he loves his mother’s cooking the best, he could not find the comfort of home cooked flavours everyday in a new country. The only thing next to that was Chitale products that brought him back home for the few bites that he took.
We also spoke to a family that comprises of three generations living together under one roof. Each and every member of the family, be it the eldest or the youngest, had something special to say about Chitale products. Where the elder generations love the mawa and the amba barfi, the younger generations craved for the ice creams. We felt like an extension of this big family.
Every face we see at our store has a story to share. Some sweets for an old friend or just some chivda to go with the lovely evening tea. Every time we ideate to bring a new product to you, we carefully process it through many set standards to provide only the best. Just like your family will always care for what you eat, we care for every bite you take and try to put our heart into it. We would like to thank you all for the years of association with us. Passing down our legacy of taste from one generation to another only shows your trust in us. Spreading our products worldwide, so that every family member gets the taste of the city, is a commendable gesture. We are grateful for these years of love you have showered upon us and we will keep this relation of ours going ahead stronger with time.